Privacy Policy

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Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

We collect information in the following way. When you sign up to our newsletter or submit a contact form. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your personal information

Our company is hosted on the Web Flow platform. Web Flow provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Web Flow’s data storage, databases and the general Web Flow applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by WebFlow and Stripe and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Links to other websites 

Our website may contain links to other websites or services.  You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

How we communicate with our site visitors

We may contact you to notify you regarding your account, to collect fees or monies owed, to share marketing campaigns and promotions, to send updates about our company and products, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages.

How we use cookies and other tracking tools

Our website uses cookies to distinguish you from other users of our website. Cookies are small files stored within your web browser from our website. We use tracking cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical purposes and no personally identifiable information is stored. All information is collected lawfully and in accordance with law.​

You can choose to accept or decline cookies.  All web browsers automatically accept cookies; you can modify your browser security settings to block cookies although you should be warned that changing cookie settings can adversely affect the performance of our website.

If you don’t want us to process your data anymore, please contact us at alice@alicestraker.com or send us your letter to: Woodhouse, Abbey Dore, Hereford HR2 0AL

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at alice@alicestraker.com or send us mail Studio 6, Project Workshops, Lains Farm, Quarley, Andover, Hampshire, SP11 8PX.

Copyright Statement 

This website is owned and operated by Alice Straker. All contents including original paintings, designs, products, logos, photographs, written and other materials on our website are copyrighted to Alice Straker. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Alice Straker.

How our site visitors can withdraw their consent

Should you wish to have any of your personal information removed please contact out data protection officer Alice Straker. We will be more than happy to assist you. Please contact: alice@alicestraker.com